Puzzle Tours

Discover Moscow with us

Qui sommes-nous?

Bienvenue chez Puzzle Tours! Votre agence de visites guidées individuelles dont le but est de faire de votre venue à Moscou, un voyage agréable, unique et inoubliable. Pour cela, nous mettons à votre disposition des guides qui parlent anglais, français, espagnol, italien, allemand et portugais. Nos valeurs : l’hospitalité, la convivialité, la flexibilité et l’honnête.
Vous planifiez un voyage à Moscou ? Ou un déplacement professionnel ? Notre agence est à votre disposition pour vous aider à organiser votre séjour. Tout d'abord, nous proposons des excursions individuelles à Moscou. Chacune d’entre elles étant unique et ayant leur charme. Nous avons très envie que vous faisiez plus ample connaissance avec notre ville ! De même, nous aidons les touristes et les autres hôtes de notre capitale à trouver des divers lieux, à aller sur les lieux de leurs rendez-vous etc. Ce service nous l'appelons "gilet de sauvetage". Pour beaucoup de touristes, il est essentiel d'avoir une personne qui les accompagne. Rien que pour pouvoir se retrouver dans cette énorme mégapole. Oui, nous devons l'admettre que la grande majorité des russes ne parlent pas de langues étrangères. Et c'est un véritable problème. Mais pas pour vous ! Car nous vous aiderons à vous sentir le plus à l'aise possible.
Voici nos principaux atouts :
Nous souhaitons que votre voyage vous laisse les meilleures impressions
C'est pourquoi nos guides ne sont pas uniquement professionnels mais aussi actifs, conviviaux, communicatifs et ils seront heureux de vous aider.
Une approche individuelle
Pour votre confort, nous avons des parcours prédéfinis. Mais vous pouvez y apporter des changements et même créer votre propre parcours. Si vous êtes en déplacement professionnel à Moscou, nous serons heureux de vous trouver un assistant, qui servira d’interprète lors de vos entretiens, résoudra toutes les questions essentielles ou tout simplement vous aidera à vous orienter! Pensez-y !
Vous n'êtes pas obligés de parler couramment russe ou anglais
Choisissez votre langue sans frais supplémentaire.
Peu importe la durée de votre séjour ici
Nous pouvons vous accompagner autant d'heures/ de jours / de semaines que vous souhaitez.
Votre guide personnel
vient à votre rencontre, à l'heure et à l'endroit qui vous convient (à l'aéroport, à l'hôtel ou à n'importe quel autre endroit).
Nous vous garantissons les meilleurs prix
Le coût d'un guide / assistant pour une, deux et trois personnes est identique. Pour les enfants âgés de moins de 12 ans, le service est gratuit.
Une grande partie de nos parcours sont pédestres
Cependant si vous souhaitez commander une voiture ou un minibus, des frais supplémentaires vous seront demandés.
Réservez votre tour
à l'avance ou bien même quelques jours avant votre arrivée.
Nous vous recommanderons avec plaisir
de bons restaurants, des spectacles, des hôtels à petits prix etc… tout cela gratuitement.
Vous pouvez réserver votre tour, ici! Ou bien nous contacter et nous vous aiderons à planifier votre voyage.

Tours

Nous vous avons préparé quelques parcours intéressants. Pour votre confort, ils sont divisés en deux catégories : des excursions d'une journée et d'une demi-journée. En réservant plus d’un tour, vous obtiendrez une réduction. Veuillez vous référer au chapitre tarif pour plus de détails.

Bien sûr, vous pouvez avoir vos préférences, que nous prenons en considération. Par conséquent, nous avons choisi séparément quelques attractions populaires que vous pourrez ajouter à votre itinéraire ou bien les visiter séparément. Toutefois si vous rêvez de visiter un endroit spécial qui n’est pas dans cette liste,contactez-nous. C’est avec plaisir que nous établirons pour vous, un itinéraire personnalisé sans frais supplémentaire.

Prices

Our rates are fixed in Russian roubles. Though for your convenience the prices below are also indicated in euro and US dollars.

Choose the way of payment that is convenient for you:

You may easily pay by card at the end of the booking process or after contacting us. The transaction will be done in your currency according to the exchange rates on the day of payment. Remember that we do not have any cancellation fees. Once your plans are changed, you will get your money back.

This type of payment is done right before the start of your tour. If you prefer paying cash, you will have to exchange the needed amount beforehand.

CONTACT WRITE

Discounts

We offer you to combine two Half Day Tours and pay One Day Tour’s rate.

If you stay with us more than one day, you will get a 12% discount starting from the second day.

Réservation

Merci de bien vouloir remplir le formulaire sur votre droite. Si vous êtes sûrs de votre choix, vous pouvez effectuer le paiement juste après avoir rempli tous les détails de votre prochain voyage. Ou bien vous pouvez juste nous envoyer cette information, en cliquant sur le bouton « réserver ». Nous vous contacterons dans les heures qui suivent.

Dans le cas des services supplémentaires, vous les payerez une fois que vous aurez reçu la confirmation de votre réservation ou bien sur place. En les cochant, vous nous faites savoir, quels services supplémentaires vous intéressent.

Merci d’avoir choisi Puzzle Tours !

Prix à payer:

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Moscow Travel Tips

What do you know about Moscow? What is it for you? A remote cold place or a cultural hub for adventurers? A rich glamour city or a “wild east”?

Whatever it is, you have decided to come and see for yourself! Great idea! We will help you to have a lifetime experience in Moscow exploring its unique character and beauty and at the same time make your stay as easy as it can be. Here are some tips that might be useful while planning your visit and packing your things.

Welcome to Moscow!
CONTACT TOURS VISAS

Visa-free travel is only possible for the citizens of CIS republics, Turkey, Israel, Brazil, Argentina, Chile, and Serbia (who still need an invitation). There’s nothing special about obtaining your visa, but you’d better start preparing it 2-3 months in advance. If you don’t want to pay fees to travel agencies, you should do the following:

— Get a visa invitation.

— Complete the official application form.

— Bring all that along with your passport and two photos to the consulate to get a visa.

Once you obtained the Russian visa and arrived to Moscow you will have 7 business days to register your visa. Your hotel, or the landlord of the apartment you are staying in, or the agency that issued your visa support will usually do the registration for you. The charges are normally from 5 to 30 euro.

Take and put on warm clothes! No matter which season you are going to come, the weather is unpredictable! Well-chosen clothes will make your sightseeing much more comfortable.
If you plan to visit any Orthodox churches or cathedrals while in Moscow, pay attention to what you put on as well. Dress requirements for Orthodox churches include covered legs and shoulders. Women should have their head covered and men must take off hats.

Do not forget to bring some stylish things as well, especially if you are going to visit expensive restaurants or clubs. Some of them have "face control" and they won't let you in if you look untidy or unfashionable.

What is more, Russians have a tradition to dress up when going out to theatres and concert halls. Of course, you will anyway be let in if you have a ticket, but can catch some disapproving glances wearing flip-flops.

Hotels in Moscow are really expensive. If you are not ready to spend a fortune on your accommodation, consider choosing a hostel or a budget hotel. They are usually very well situated, clean, cozy and 5 (or sometimes 10) times cheaper than hotels. By the way, the Bentley Hotel, situated just 15 minutes away from the Kremlin, is our friend. Some people who stay in Moscow for a long time choose hostels instead of renting an apartment as it is a good option if you want to stay in a city center. So think about it!p>

By the way, don’t forget that Moscow is a really big city, so we highly recommend staying in the city center if you do not want to spend half a day in the underground or in a traffic jam.

We recommend you to use metro. You won’t get stuck in traffic jams and will have a chance to enjoy the most beautiful underground in the world. Moscow metro is cheap, clean, fast and some of the stations are breathtaking. Remember, in most cases it is forbidden to take pictures there as some stations are still considered as military objects. Some tourists still take photos, but very often the police ask them to stop. If you are lost in the underground, you can find an interactive map in the middle of each station. If you press the button underneath, you will be connected to the operator who will help you to find your way.

At night you may travel by taxi, but please be careful. Taxi drivers on the streets may double or triple the normal rates for tourists. Ask people at your hotel/hostel, your guide or someone who speaks Russian to call a taxi for you.

On your way from/to the airport it is better to use Aeroexpress. It is the fastest and cheapest way to get to the city centre. Each airport has its own Aeroexpress. You can get from Belorusskaya station to Sheremetyevo, from Paveletskaya station to Domodedovo, from Kievskaya station to Vnukovo in just 30 minutes. If you are afraid to get lost, ask your guide (or someone else) to meet or accompany you.

A great advantage of our food industry is that you can eat out 24 hours. Even in the middle of the night you can easily find an open restaurant and have your meal. Most of the supermarkets are open round the clock as well, but keep in mind that it is forbidden to buy alcohol after 11 pm.

Russian cuisine has a lot of original and tasty dishes that will warm you up (if you travel in winter) and give you enough strength to explore the city. You should definitely try Borsch, a famous meat and beetroot soup, and Pelmeni (meetballs covered in pastry). But believe it or not finding Russian traditional food is a challenge in the capital of Russia! Japanese and Italian cuisines are much more popular here. So, you will have to go to special Russian restaurants. Such cuisines as Ukrainian and Georgian must also be tried. Their dishes are very popular among Russians and have even become an important part of our cooking traditions.

Generally, expect to pay at least 20-30 euro for a quality meal. But you may also find cheap places that will help you take your hunger away for 10-15 euro.

Tips in restaurants are not obligatory but are always welcome. They are usually about 10 per cent as in the majority of European countries. They are usually left on the table or in a special file after paying the bill.

The official Russian currency is rouble. One rouble consists of 100 kopecks. The exchange rate is about 50 roubles to 1 US dollar, 60 roubles to 1 euro, and about 73 roubles to 1 pound sterling. It's not legal to use other currencies in Russia. That is why it is better to exchange some money beforehand.

At the arrival we recommend you to have some cash (about 300-400 euro) for your initial expenses such as transport, accommodation, food as well as some souvenirs or tips. The remaining is better to keep on your credit card. VISA and Mastercard are accepted almost everywhere.

As in any big city, watch out for pickpockets, especially in crowded public places.

The Russian police have the right to stop anyone for an ID check. You must have at least a photocopy of your passport along with your plane tickets with you at all times.

We hope that your stay will be safe. But in case of any emergency please call 112. It is free of charge to call it from landlines, public telephones and mobile telephones. English is not usually spoken by these services, so the help of a Russian speaker may be required.

24 hour pharmacies as well as supermarkets can be found everywhere. So if suddenly you need to buy something, remember that Moscow never sleeps.

Most Russians don’t speak foreign languages. So if you want your stay to be comfortable, you have three options:

— Learn Russian and feel yourself like a duck to water.

— Be as expressive as you can, speak with your gestures and mimicry.

— Have your personal guide or assistant who will make your stay interesting and comfortable.

Contact us

You can write us in English, Russian, French, German, Italian, Spanish or Portuguese. We will answer you shortly.

Do you have any question?

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